Orders: Please help us keep costs down by placing your order online. We currently do not take telephone orders
Payments: We accept Visa, Mastercard, and Discover via PayPal. Your card is charged at checkout so we cannot make changes.
Coupon Codes: Coupon codes MUST be entered correctly at checkout. You should see the discount before you check out. Sign up for our monthly retail mailing list to receive our money saving coupon codes.
Shipping/Handling: We currently only ship to the USA via USPS priority flat rate mail. Once you order is placed, you will receive a tracking number within 48 hours. If you do not receive your items within 7-10 business days, please contact us immediately.
Face-to-Face Deliveries-Limited request for face-to-face delivery will be considered for those residing in the Savannah area only with a paid order of $50 or more. Shipping cost will then be refunded to the order once full payment is received.
Returns/Exchanges: All sales are final unless unless an agreement is made otherwise on a case by case basis. Handbags Forever ADD is a resale business and accepts no responsibility for incorrect, damaged or lost goods.
Additions/Cancellations: Please check your order carefully BEFORE you check out. We cannot make changes once your order has been placed. If you need additional merchandise, you will need to place another order. Cancelled orders will incur a 15% restocking fee which will be subtracted from your refund.
Incorrect, Damaged or Lost Goods: Save all contents and packing materials and contact us within 3 business days. If you suspect your package is lost, contact us immediately. Failure to contact us promptly voids any responsibility we may have had.
Catalog: In an effort to save trees & to keep costs down, we do not offer a printed catalog.
Privacy: We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (Secure Socket Layers) technology. We're PCI compliant too which insures your safety online & off.